Turning customers into partners, and transactions into relationships
Support at Many Levels
Customer Success Consultants
Our “brainiacs” take a consultative approach to fully understand your goals and successfully implement our drug and medical device knowledge solutions.
Customer Success Managers
Our experienced professionals collaborate closely with you, anticipate and address your needs, and help drive your business success.
Customer Support Professionals
Our frontline staff is ready to answer your questions and are committed to prompt issue resolution.
Our dedicated team of editors ensure that all documentation is current and accurate, and continually communicates company and solution updates.
Join Our Customer Community
A New Way to Collaborate with FDB
We have created an exclusive community where our customers engage, collaborate and learn from each other, access FDB customer communications, documentation, training and resources.
FDB MedKnowledge Canada, proven in thousands of healthcare contexts, is the industry's most trusted drug database for integration within healthcare IT systems.
KLAS CDS Report rated FDB the highest in key indicators including Credibility, Relevance, and Overall Meeting Needs for the “Drug Database” segment.